Why Airlines are not agree to give cancelled tickets refund to customer ?
28 April 2020
The Indian airlines are booked tickets during lockdown period 25 march to 14 April without any clarification of lockdown extension and after that Pm Modi extended the lockdown till 3rd May. And ordered to cancel all the domestic and international flight movement during the lockdown only cargo flights and some other essential operational flights are allowed fly during this.
All the flight are cancelled and passengers are trying to reach airlines but they are not able to contact. many of customers demanding for full refund and instant refund but airlines offering credit shell which is absolutely wrong and violation of DGCA 2008 rule.
after all this a case filed in supreme court and now the airlines get ordered to give back the refund which is made during the lockdown.
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